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SHIPPING POLICY

Shipping Overview

We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed through a meticulous quality check before being prepared for shipment. Our team ensures that each item, whether it's designed for performance or casual wear, meets our high standards before leaving our facility. Once dispatched, your package will be on its way to elevate your wardrobe with timeless style and comfort.

Shipping Timeframe

Orders are typically processed within 1-3 business days, excluding weekends and holidays. Delivery times vary based on your location and the selected shipping method. While we strive to meet estimated delivery windows, occasional delays due to carrier logistics or unforeseen circumstances may occur. Rest assured, we prioritize transparency and will keep you informed if any adjustments arise.

Shipping Costs

We offer the following shipping options to accommodate your needs:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (up to $9999).

Shipping Regions

We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Due to logistical constraints, some remote areas or specific territories may not be eligible for delivery. During checkout, you’ll be notified if your address falls outside our serviceable zones. For further clarification, feel free to contact our support team.

Order Tracking

Once your order is shipped, you’ll receive a confirmation email containing a tracking number and a link to monitor your package’s journey. For convenience, you can also access this information by logging into your account. If you encounter any issues with tracking updates, our customer service team is ready to assist.

Delayed or Lost Shipments

While rare, delays or lost packages can occur due to carrier disruptions. If your shipment exceeds the estimated delivery window or tracking shows no movement for an extended period, please contact us at [email protected] with your order details. We’ll collaborate with the carrier to resolve the issue promptly or arrange a replacement if necessary.

Customs & Import Duties

International shipments may be subject to customs fees, taxes, or import duties imposed by your country’s regulations. These charges are the responsibility of the recipient and are not included in the order total. We recommend checking with your local customs office to estimate potential costs before placing an order. Unfortunately, we cannot refund orders declined due to unpaid fees.
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